GREAVES Resolve

Greaves Resolve is an app developed for Greaves Power Dealers and Engineers to seamlessly manage all customer service requests including installation & commissioning, breakdowns, periodic service, erratic behavior, preventive maintenance among others. Using this app, Dealers canView Service call status dashboardView Service Call Dashboard by Call TypeView Open Call DashboardView Customer FeedbackAssign calls to Engineer/ TechnicianUsing this app, Engineers/Technicians canView & update assigned Service calls (Accept / Reject)Log Service date/time/locationRegister Call type Register diagnosis remarksGenerate electronic Field Service Report (e-FSR)